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Complaints procedure


Products:
BiBi's Beauty & Supplies handles your complaint in accordance with a complaints procedure.
A complaint is always treated confidentially.
We kindly ask you to submit your complaint as completely as possible using the form below.

Educations:
BiBi's Beauty & Supplies handles your complaint in accordance with a complaints procedure.
A complaint is always treated confidentially.
Please contact stefan@bibisbeautysupplies.com

 

Handling

Our employees will handle the complaint and try to resolve the complaint to everyone's satisfaction.
After receiving your complaint you will receive a confirmation from us.

Complaints submitted to BiBi's Beauty & Supplies will be answered within a period of 14 days from the date of receipt.
If a complaint requires a longer processing time, you will be notified immediately by BiBi's Beauty & Supplies.
We will give an indication when we expect to be able to provide a definitive answer.

If the solution we offer does not meet your expectations, you can submit your complaint to an independent disputes committee.

The judgment of the appeal body (disputes committee) is binding for us as an institution. As an institution, any consequences will be dealt with quickly.

Contact

BiBi's Beauty & Supplies
A: Spectrum 40, 4706 NM Roosendaal, The Netherlands
T: +31 (0)85 303 52 62
M: info@bibisbeautysupplies.com

Opening Times

Maandag 09:30 - 22:00
Dinsdag 09:30 - 17:00
Woensdag 09:30 - 17:00
Donderdag  09:30 - 17:00
Vrijdag 09:30 -  17:00
Zaterdag 09:30 - 13:30
Zondag Gesloten


* = prices are exclusive of VAT -

© BiBi's Beauty & Supplies 2019